Most Stromer S-Pedelec components are developed by myStromer AG in collaboration with various brand manufacturers such as Pinion, Pirelli, TRP, Blubrake, etc., and manufactured by them for Stromer. Only a few are standard parts, such as the chain, belt, derailleurs, or cassettes. At the headquarters in Oberwangen, Switzerland, the bikes are pre-assembled and then delivered to the dealer, who takes care of the final assembly.<\/p>\n\n\n\n
The interplay of diverse mechanical, electromechanical, and electronic components makes Stromer S-Pedelecs technically complex bikes. Complexity usually correlates with more problems and malfunctions. Therefore, there have been and continue to be various \u201ework in progress\u201c issues throughout the model history: Some were or are self-inflicted, others are due to quality problems with suppliers. Some have been resolved, others continue to have an effect to this day, and new ones have been added.<\/p>\n\n\n\n
If you read the Stromer forums and fb groups, three aspects jump out at you:<\/p>\n\n\n\n
Dealers sometimes seem overwhelmed by modern bike technology (electrical, electronics, software, diagnostics, etc.). While they are happy to book the nice margins on the bikes, the training of mechanics and a well-stocked spare parts inventory seem less important. The result is inadequate diagnoses and repairs, as well as long workshop times. Furthermore, problems are quickly blamed on the e-bike with the customer, and the customer becomes a pawn between the dealer and the e-bike manufacturer.<\/p>\n\n\n\n
For the sake of completeness, it should also be said that delivery times for spare parts \u2013 especially during the Corona period \u2013 were sometimes glaringly long and can still be today. However, this problem is not just a \u201eStromer problem\u201c; other brands are not always convincing here either. The process for warranty clarifications through myStromer AG can also become a test of patience.<\/p>\n\n\n\n
All components of Stromer S-Pedelecs come from suppliers who mostly produce them in a version specified by Stromer. The assembly of the bikes takes place at myStromer AG in Oberwangen, Switzerland. Quality assurance (QA) is important for operational safety and ultimately for the enjoyment of the Stromer. As many feedbacks show, there is still room for improvement here. Component failures and the resulting failures of the Stromer are the consequence.<\/p>\n\n\n\n
At the dealership, the final assembly of the bikes takes place. Errors \u201ebuilt-in\u201c there\u2014due to sloppiness, lack of training, or insufficient final inspection\u2014often lead to dissatisfaction.<\/p>\n\n\n\n
Self-inflicted design and construction flaws \u2013 such as the horn in the front wheel's splash zone, the Di2 charging port (ST5), or the wavy down tube cover \u2013 also fuel the dissatisfaction statistics. It's a real shame, as it's avoidable. You often read in posts: \u201eGreat bike, super, the Stromer is really fun... when it works.\u201c<\/p>\n\n\n\n
On the user's side, there are also reasons that can lead to the power adapter failing:<\/p>\n\n\n\n
The following chapters are a collection of problems and possible solutions that are often read about or that I have experienced myself.<\/p>\n\n\n\n
<\/p>","protected":false},"excerpt":{"rendered":"
Bekannte Probleme Die meisten Stromer-S-Pedelec-Komponenten werden von der myStromer AG in Zusammenarbeit mit diversen Markenherstellern wie Pinion, Pirelli, TRP, Blubrake etc. entwickelt und von diesen f\u00fcr Stromer gefertigt. Nur wenige sind Standardteile, wie z. B. die Kette, der Riemen, Schaltwerke oder Kassetten. Im Hauptsitz in Oberwangen, Schweiz, werden die Bikes…<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[200],"ht-kb-tag":[229,230,228,231,233,232],"class_list":["post-1410","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-p-allgemein","ht_kb_tag-baustellen","ht_kb_tag-montage","ht_kb_tag-probleme","ht_kb_tag-qualitaet","ht_kb_tag-reparatur","ht_kb_tag-service"],"_links":{"self":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/comments?post=1410"}],"version-history":[{"count":46,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1410\/revisions"}],"predecessor-version":[{"id":10885,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1410\/revisions\/10885"}],"wp:attachment":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/media?parent=1410"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1410"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}