{"id":1532,"date":"2025-07-08T18:30:43","date_gmt":"2025-07-08T16:30:43","guid":{"rendered":"https:\/\/wp.stromer-tech.info\/?post_type=ht_kb&#038;p=1532"},"modified":"2026-07-11T18:29:12","modified_gmt":"2026-07-11T16:29:12","slug":"broken-battery-ejector-handle","status":"publish","type":"ht_kb","link":"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/akku-auswurfbuegel-gebrochen\/","title":{"rendered":"Battery cannot be removed - Defect in the front base"},"content":{"rendered":"<p class=\"wp-block-paragraph\" id=\"2e25ccf8-5367-4ef8-8738-0ba39c24453e\">When you press EJECT on models with an electromagnetic ejection mechanism, you must hear a click. The ejection mechanism, the so-called front base, is then unlocked, and the battery can be ejected using the eject button. If you do not hear a click, there is an electrical problem. If you press the eject button after hearing the click and nothing happens, there can be two reasons:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In rare cases, the ejection lever of the battery compartment release mechanism is broken. This part is not available individually; the entire release mechanism \u2013 the so-called. <a href=\"https:\/\/shop.stromer-bike.de\/products\/frontbase-electronic-kit?_pos=2&amp;_sid=0bd0ef9fd&amp;_ss=r#&amp;gid=1&amp;pid=1\">Frontbase<\/a> \u2013 to be replaced.<\/li>\n\n\n\n<li>The battery is stuck in its compartment due to loose screws on the battery compartment. In some models, cable covers are also installed in the battery compartment. If one of these becomes loose, it can block the battery in the compartment.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For DIY-inclined users, there are repair options for the battery bracket.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1024\" src=\"https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-720x1024.jpg\" alt=\"\" class=\"wp-image-6476\" style=\"width:600px\" srcset=\"https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-720x1024.jpg 720w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-211x300.jpg 211w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-768x1092.jpg 768w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-35x50.jpg 35w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-1080x1536.jpg 1080w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-1440x2048.jpg 1440w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-8x12.jpg 8w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-42x60.jpg 42w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2-70x100.jpg 70w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akkuauswurfbuegel_Frontbase_gebrochen-2.jpg 1486w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In both cases, you have to try to open the battery cover mechanically. You can use a thin spatula or a screwdriver, with which you try to carefully pry open the compartment between the battery compartment rubber seal and the down tube.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/battery-cannot-be-ejected-stromer-does-not-start\/\" data-type=\"ht_kb\" data-id=\"1536\">See<\/a> also PROBLEMS \u2013 General \u2013<em>\u201aStromer does not start - (battery cannot be removed)\u2018<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Dr\u00fcckt man bei Modellen mit elektromagnetischem Auswurfmechanismus auf EJECT, muss muss ein Klicken zu h\u00f6ren sein. Der Auswurfmechanismus \u2013 die sog. Frontbase \u2013 ist damit entsperrt und der Akku kann \u00fcber die Auswurftaste ausgeworfen werden. H\u00f6rt man kein Klicken, liegt ein elektrisches Problem vor. Dr\u00fcckt man nach dem Klicken auf&#8230;<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[201],"ht-kb-tag":[],"class_list":["post-1532","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-p-akku-batterie"],"_links":{"self":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/comments?post=1532"}],"version-history":[{"count":23,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1532\/revisions"}],"predecessor-version":[{"id":12329,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1532\/revisions\/12329"}],"wp:attachment":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/media?parent=1532"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1532"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}