{"id":1539,"date":"2025-07-08T19:33:18","date_gmt":"2025-07-08T17:33:18","guid":{"rendered":"https:\/\/wp.stromer-tech.info\/?post_type=ht_kb&p=1539"},"modified":"2026-08-11T09:39:15","modified_gmt":"2026-08-11T07:39:15","slug":"battery-does-not-charge","status":"publish","type":"ht_kb","link":"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/akku-laedt-nicht\/","title":{"rendered":"Battery does not charge"},"content":{"rendered":"

Occasionally, the battery in the bike does not charge. <\/p>\n\n\n\n

Cause 1<\/h3>\n\n\n\n

Kontaktprobleme zwischen dem Akku und der Rosenberger Ladebuchse im Akkufach oder der Ladebuchse des Stromers. Ursache sind Korrosion, Anwendung von Kontakt-Sprays\/Fetten, kleine Metallpartikel (Stecker und Buchse sind magnetisch) oder Defekte der Pins f\u00fcr die 12 V Versorgung des Omnis oder der CAN-Bus Verbindung.<\/p>\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

Clean the contacts\/socket with a lint-free cloth or compressed air.
Verwende keine Kontaktsprays, Fette, die \u00abAllzweckwaffe\u00bb WD-40-Multifunktions Smart-Straw oder mechanische Werkzeuge.

For corrosion on the socket or charging connector, use isopropyl alcohol and a fiberglass brush for cleaning.

Die Pins des Ladeger\u00e4tsteckers und der Akkufachbuchse sind gefedert und k\u00f6nnen durch mechanische Werkzeuge leicht besch\u00e4digt werden. Ist ein Pin defekt, muss die Buchse oder der Stecker ersetzt werden. <\/p>\n\n\n\n

Cause 2<\/h3>\n\n\n\n

The 'Charching Section' on the controller is defective. <\/p>\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

The only solution here is to replace the controller. A repair is not possible. <\/p>\n\n\n\n

Handling - Inserting the battery<\/h3>\n\n\n\n

The following procedure can help to ensure that the battery is positioned correctly in the battery compartment.<\/p>\n\n\n\n

Slide the battery down the battery compartment cover. Press the flap closed a little, the battery will slide about 1 cm down into the Rosenberger charging socket. Then fold the battery retaining clip into the groove at the top of the battery compartment cover and close the battery compartment with a little swing.<\/p>\n\n\n\n

See<\/a> also PROBLEMS - AKKU - 'Battery not charging - deep discharged?<\/em>
See<\/a> also ERRORS - AND WARNINGS - \u201aE 21041C - Battery not charging\u2018<\/em><\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Hin und wieder kommt es vor, dass der Akku im Bike nicht l\u00e4dt. Ursache 1 Kontaktprobleme zwischen dem Akku und der Rosenberger Ladebuchse im Akkufach oder der Ladebuchse des Stromers. Ursache sind Korrosion, Anwendung von Kontakt-Sprays\/Fetten, kleine Metallpartikel (Stecker und Buchse sind magnetisch) oder Defekte der Pins f\u00fcr die 12…<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[201],"ht-kb-tag":[],"class_list":["post-1539","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-p-akku-batterie"],"_links":{"self":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/comments?post=1539"}],"version-history":[{"count":21,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1539\/revisions"}],"predecessor-version":[{"id":13046,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1539\/revisions\/13046"}],"wp:attachment":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/media?parent=1539"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1539"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}