{"id":1662,"date":"2025-07-09T00:44:45","date_gmt":"2025-07-08T22:44:45","guid":{"rendered":"https:\/\/wp.stromer-tech.info\/?post_type=ht_kb&p=1662"},"modified":"2025-07-21T18:36:48","modified_gmt":"2025-07-21T16:36:48","slug":"st7-does-not-transmit-data-to-the-omni-app","status":"publish","type":"ht_kb","link":"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/st7-uebermittelt-keine-daten-an-die-omni-app\/","title":{"rendered":"ST7 does not transmit any data to the OMNI app"},"content":{"rendered":"

Problem <\/h3>\n\n\n\n

The problem was reported from Germany. There, the 3G network has been switched off but 2G is still running and serves as a fallback solution when 4G is not available. If this happens, the Stromer connects to the 2G network but no more data is transferred to the server and therefore the Omni app is no longer updated.<\/p>\n\n\n\n

Workaround<\/h3>\n\n\n\n

The ST7 must be switched off and on again. Normally, a 4G connection is then established and the OMNI app is updated (trip statistics, GPS ...) after a short time. If the connection drops back to 2G, the game must be repeated.<\/p>\n\n\n\n

Solution<\/h3>\n\n\n\n

Replacing the Omni brings\u00a0No improvement<\/a>. One possible reason could be the built-in SIM card or the provider used, which does not allow data transfer over 2G. Less likely is the small data bandwidth of 2G. Only a small amount of data is transmitted that can also be transferred via 2G. As of July 2025, there is no further information from myStromer AG and the problem is pending.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Update<\/h3>\n\n\n\n

The user 'Fuzzi<\/a>' reports in Stromerforum.ch that the error may have been fixed with FW 4.4.3.4 from 7-02-2024.<\/p>\n\n\n\n

In the newsletter dated Feb. 28, 2024, Stromer writes that the errors with the trip statistics that have persisted since summer 2023 will be rectified. However, this fault is not directly related to the 2G \/ 4G problem and the resulting lack of data communication of the ST7.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Problem Das Problem wurde aus Deutschland gemeldet. Dort wurde das 3G-Netz abgeschaltet aber 2G l\u00e4uft noch und dient als Fallbackl\u00f6sung wenn 4G nicht verf\u00fcgbar ist. Passiert das verbindet sich der Stromer mit dem 2G-Netz aber es werden keine Daten mehr zum Server transferiert und somit auch die Omni App nicht…<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[207],"ht-kb-tag":[],"class_list":["post-1662","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-p-omni"],"_links":{"self":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/comments?post=1662"}],"version-history":[{"count":3,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1662\/revisions"}],"predecessor-version":[{"id":3920,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/1662\/revisions\/3920"}],"wp:attachment":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/media?parent=1662"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1662"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}