{"id":778,"date":"2025-07-03T22:26:35","date_gmt":"2025-07-03T20:26:35","guid":{"rendered":"https:\/\/wp.stromer-tech.info\/?post_type=ht_kb&#038;p=778"},"modified":"2026-08-09T12:30:52","modified_gmt":"2026-08-09T10:30:52","slug":"repair-new-refit-refurbishing-occasionen","status":"publish","type":"ht_kb","link":"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/reparatur-neubestueckung-refit-refurbishing-occasionen\/","title":{"rendered":"Repair \/ Refitting (Refit \/ Refurbishing) \/ Occasions"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Possible work on the battery<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The following work can be done on the batteries of the BO-\/BQ series:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replace individual defective cells: NO<\/li>\n\n\n\n<li>BMS Repair <br>BO: ? <br>BQ: 3-screw batteries (HTE): Yes | 4-screw batteries (SMP): No<\/li>\n\n\n\n<li>BMS Replacement: <br>BO: Yes<br>BQ: Yes<\/li>\n\n\n\n<li>Reset SoH and charge cycle counter: <br>BO: not necessary <br>BQ: For 3-screw batteries: Yes | 4-screw: charge cycle counter only<\/li>\n\n\n\n<li>Reset safety position (blocked battery, e.g., due to a short circuit in the electrical system): BO &amp; BQ possible (also by myStromer AG) <a href=\"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/battery-reset\/\">see<\/a> BATTERY <em>,Battery Reset<\/em>'<\/li>\n\n\n\n<li>Replacement charging socket: <br>BQ: Yes \u2013 <a href=\"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/battery-charging-connection-socket-defective\/\">see<\/a> PROBLEM \u2192 BATTERY \u2192 <em>,Battery charging port socket defective<\/em>'<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Repair<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Repair must be distinguished from replacement. In a replacement, all cells in the battery are exchanged for new ones. The term repair includes the replacement of individual defective cells, the repair of the BMS, or the housing \u2013 e.g., the Rosenberger charging socket.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Stromer repariert keine Akkus. Geht der Akku aufgrund eines Problems in der Stromer-Elektrik in die Sicherheitsstellung, kann Stromer den Akku jedoch zur\u00fccksetzen. Siehe <a href=\"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/battery-reset\/\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Refitting (Refit \/ Refurbishing)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stromer batteries are not cheap. Relevant companies have recognized a market here and offer the reconditioning of Stromer batteries with new cells. Physically, this is not a problem \u2013 it is only important to ensure that high-quality lithium-ion cells are used and not inferior products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The crux of the cell replacement is the BMS. To achieve full range after cell replacement, the SoH (State of Health) and the charge cycle counter must be reset to factory settings for batteries in the BQ series. If this is not done, only the old capacity and thus range can be used, despite new cells. Batteries in the BO series are not affected by this. However, if a higher battery capacity than the original is installed, the capacity indicator will be incorrect unless the SoH is reset.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Restriction<\/strong>: Der BQ814- und BQ983-Akku wird f\u00fcr Stromer von zwei Firmen \u2013 <a href=\"https:\/\/www.htenergy.com.tw\/en\/product2.html\" target=\"_blank\" rel=\"noreferrer noopener\">HTE<\/a> (TD Hightech Energie) and <a href=\"https:\/\/www.simplo.com.tw\/\">SMP<\/a> (Simplo Technology Co. Ltd.) \u2013 hergestellt. Ein Reset beider Werte \u2013 und damit sinnvolle Neubest\u00fcckung \u2013 ist nur beim Modell von HTE, dem Modell mit drei Schrauben, m\u00f6glich.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-1024x457.jpg\" alt=\"\" class=\"wp-image-7698\" style=\"width:500px\" srcset=\"https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-1024x457.jpg 1024w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-300x134.jpg 300w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-768x343.jpg 768w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-50x22.jpg 50w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-18x8.jpg 18w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-60x27.jpg 60w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3-100x45.jpg 100w, https:\/\/wp.stromer-tech.info\/wp-content\/uploads\/2025\/07\/Stromer_Akku_3_oder_4_Schrauben-3.jpg 1066w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Refurbisher\/refurbisher provider (table)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">I am aware of providers who offer cell replacement for Stromer batteries in a <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1sevsY7SdU-aoeLFfLrRZF5n4ic8__8WeZLB6GatdjUI\/edit#gid=0\">Table<\/a> (CH \/ DE \/ NL \/ BE) compiled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stand August 2026 sind mir vier Firmen (gr\u00fcn hinterlegt) bekannt, die den Ladezyklenz\u00e4hler und den SoH-Wert auf Werkseinstellungen zur\u00fccksetzen k\u00f6nnen. Drei sind in der Schweiz, eine in Belgien. Die folgende Tabelle listet die mir bekannten Dienstleistungen der Anbieter auf:<\/p>\n\n\n\n<div style=\"width: 100%; height: 700px; overflow: hidden;\">\n<iframe loading=\"lazy\" src=\"https:\/\/docs.google.com\/spreadsheets\/d\/e\/2PACX-1vRhZFQqinMsYlmhugLCJ5TD7dLEvI8iV0x-iI9iGShHuM67Kygek8a-EmRZy3Jga2h7szyF4Mo-sr0c\/pubhtml?widget=true&amp;chrome=false\" width=\"100%\" height=\"700px\" frameborder=\"0\" style=\"margin: 10px;\">\n<\/iframe>\n<\/div>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Summary<\/strong><br><br>Many forum posts indicate that a refurbished battery does not function as desired. The new range is not achieved again. The reason for this is an unreset SoH and charge cycle counter.<br><br>The technician must either have the software to reset the Stromer BMS via the CAN bus (SoH = 100 % \/ charge cycles = 0), or know how to do it on the BMS board (reset jumper). <br><br>Bis zum Juli 2026 bot nur eine handvoll Refurbisher die M\u00f6glichkeit an den SoH (State of Health) und den Ladezyklenz\u00e4hler bei Akkus des Herstellers HTE (3 Schrauben) zur\u00fcckzusetzen. Die Firma <a href=\"https:\/\/buenzlibatteries.ch\/\">B\u00fcnzli Batteries<\/a> bietet neu seit Juli 2026 den Reset auch bei den Simplo-Akkus (4-Schrauben) an.<br><br><a href=\"https:\/\/wp.stromer-tech.info\/en\/knowledge-base\/battery-reset-soh-charge-cycle-counter\/\">See<\/a> also: BATTERY \u2192 <em>,Battery reset: SoH &amp; charge cycle counter<\/em>'<br><br><strong>BO series and older BQ batteries:<\/strong> Bei den 36-V-Akkus (BO-Serie) und den \u00e4lteren der BQ-Serie (48 V, blau, gelb, violett, gr\u00fcn, vor Baujahr 2016) gibt es Hinweise, dass ein SoH-Reset nicht n\u00f6tig ist, sofern die Nennkapazit\u00e4t beim Zellentausch eingebaut wird. Wird die Nennkapazit\u00e4t erh\u00f6ht (z. B. ein BQ819 wird zum BQ983), stimmt die Ladezustandsanzeige ohne SoH-Reset nicht, die volle Neukapazit\u00e4t ist aber verf\u00fcgbar.<br><br><strong>Attention:<\/strong> There are battery reconditioners that declare the necessity of the SoH reset as unnecessary on their website or advertise full range after cell replacement. Both are only correct under the reservation of the previous paragraph.<br><br><strong>Tip:<\/strong> Have the reconditioner confirm that the new capacity has been reached or that a reset of SoH and the charge cycle counter can be performed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Occasions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On the <a href=\"https:\/\/www.stromerbike.com\/de\/flagship-store\">myStromer website<\/a> Under \u201eUsed Sales,\u201c are there bikes, and sometimes batteries, at reduced prices? Used batteries can also be found on various classified ad portals (Ricardo.ch, eBay, Kleinanzeigen.de...).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>M\u00f6gliche Arbeiten am Akku Folgende Arbeiten sind bei den Akkus der BO-\/BQ-Serie m\u00f6glich: Reparatur Die Reparatur ist von einer Neubest\u00fcckung zu unterscheiden. Bei einer Neubest\u00fcckung werden alle Zellen im Akku gegen neue ausgetauscht. Unter den Begriff Reparatur f\u00e4llt der Austausch einzelner defekter Zellen, die Reparatur des BMS oder des Geh\u00e4uses&#8230;<\/p>","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[97],"ht-kb-tag":[],"class_list":["post-778","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-akku"],"_links":{"self":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/comments?post=778"}],"version-history":[{"count":102,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/778\/revisions"}],"predecessor-version":[{"id":12957,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb\/778\/revisions\/12957"}],"wp:attachment":[{"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/media?parent=778"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-category?post=778"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wp.stromer-tech.info\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}