Theft protection - activate (retrospectively)?

The anti-theft protection is activated automatically when your Stromer is switched on and is moved when locked.

• At the same time, the motor brake is activated, making it much more difficult to push the Stromer away.
• The position of the stolen vehicle is recorded if there is a mobile network connection.
• The headlight is flashing.
• You will receive an SMS to the mobile phone number registered during activation or a message by e-mail.

The theft mode continuously consumes power. It is effective as long as the battery is in the bike and has a minimum remaining charge. If the battery is fully charged, it will be empty after around 10 days with anti-theft protection activated.

The theft mode was developed to switch off the Stromer for a short period of time, for example while shopping. It is not suitable for monitoring it over a longer period of time. If the Stromer is parked for longer periods, it should be switched off and locked with a Castle be secured.

The anti-theft protection is not activated if the Stromer is pushed back, moved only over the front wheel, carried away or transported away.

It can be activated manually in the Omni app in two ways:

• Scrolle auf der Startseite der Omni App zur Karte ganz unten und tippe auf das Fahrradsymbol. Im neuen Fenster tippe erneut auf das Fahhradsymbol. Oben rechts siehst du nun das Symbol (2) „Rote Hand mit Schloss“. Tippe darauf und aktiviere im folgenden Fenster den Diebstahlschutz.
• The second option can be found in the "Configuration" menu. See pictures below.

Question:
Can I also activate the theft mode when the battery is not inserted?

Answer:
Yes, activate the theft mode in the Omni app in the configuration menu. As soon as a battery is inserted in the stolen Stromer, the position should be visible in the map view.