Stromer dealers can obtain all original spare parts from myStromer AG, provided they are in stock. Stromer also offers the following in the service portal for dealers Fault flow diagrams which help with troubleshooting.
On the myStromer website haendler0/flagship-store sometimes bikes and batteries are available at reduced prices under 'second-hand sale'.
Online stores
A well-stocked Online store for Stromer spare parts is carried by the German Stromer dealer stromer-bike.de.