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Battery charging connection socket defective

Unfortunate circumstances can lead to the battery charging socket being damaged. Stromer does not provide a replacement or repair. The customer has to buy a new battery, which is expensive. One solution for all square batteries is to purchase a 3D printed cover from Van Zijp Techniek - 3D Printerservice.

Please note! Stromer uses two different manufacturers for the BQ983 / BQ814 batteries. The batteries differ in the way the charging base is screwed on. The models from HTE have 3 screws, those from Simplon have 4.


If you have a 3D printer, you can also print out the base yourself (battery with 3 screws). Here you will find the project file.

Updated on July 12, 2025
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