Try the following:
iOS:
- Tap and hold the Stromer app icon (icon wobbles)
- Tap on the X > App is deleted
- Delete the app cache. Go to > Settings - General - iPhone storage (display lasts) > delete the entry 'Stromer OMNI' if available
- Reinstall Omni app from the Apple Store
Android:
Android Delete app and Empty cache
> See also: FAQ - 'Firmware - where is the new version?
> See also: OMNI / DISPLAY V1 / V1.1 - 'Firmware updates'