There can be various reasons why a Stromer does not reach the top speed of 45 km/h:
- Incorrect firmware configuration: The maximum speed an S-pedelec can reach depends on the legal regulations in the respective country. For example, a Stromer in Canada can reach a maximum speed of 32 km/h. Stromer controls the country identification via the firmware configuration (Service Menu → CONFIG → ENABLED or CA C1038). (See image below)
If a Stromer is moved from Canada to Europe, it must be adapted. Only a Stromer dealer can make this change.
Even a faulty firmware update can suddenly limit the Stromer to 32 km/h.
See also PROBLEMS – OMNI – ‚Firmware - Problems‘ - You drive:
- Unintentional with reduced step sensor (torque sensor)
- support level 1
- in level 2 with individual settings
See MOTOR - 'Sensors / speed levels / engine tuning'
- The tightening torque of the rear wheel thru axle is not correct. The TMM sensor is therefore not working correctly and the final speed cannot be reached.
See TMM-SENSOR - 'Problems and solutions with the support of‚ - While everything is correctly assembled and adjusted, the Stromer is not calibrated.
See TMM-SENSOR - ‚Calibration‘
