* Status, warning and error messages (analyze)
Status messages - symbols The Omni displays status messages, notes and, in the event of faults, warning or error messages and/or error codes. See also...
ERROR AND WARNING MESSAGES 23 Articles
The Stromer error and warning messages are usually cryptic E or W numbers. This topic category attempts to answer what causes them and what solutions exist.
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* Table & registration form
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E 210001 | „Keine Verbindung zur Batterie“
Problem Plötzlicher Totalausfall mit der Fehlermeldung E 210001 „Keine Verbindung zur Batterie“Der SoC (Ladezustand) der Batterie war im Display vor... -
E 210002 | Charging not possible, battery compartment blocked
Error description After every restart, the error E 210002 appears. The battery compartment is blocked, charging is not possible. Causes E 210002... -
E 210003 or E 21041A | Support canceled
Fehlerbild Ursachen Lösungen zu 2.) Beim ST1 & ST2-Belt gab es Probleme, da der Akku im Akkufach zu viel Spiel... -
E 210005 | CAN bus offline
Error: The error means the CAN bus is offline – messages cannot be sent. Cause Solutions for: Can all... -
E 21000C | no support
Error image The Stromer does not provide any support. If you take the battery out and put it back in, it appears after 3 seconds... -
E 21000E | Batterie aufgrund eines ungewöhnlichen Systemstatus gesperrt
Problem While driving, the Omni displays an error message E 21000E and the text: "Battery locked due to unusual system status. Start... -
E 210102 & E 210109 | Battery deactivated, not ready to drive
Problem In Omni, the following message appears: For safety reasons, the battery is permanently deactivated and the vehicle is no longer ready to drive. Cause In the... -
E 210110 when switching on the bike | E 210102 & E 210109
Fehlermeldungen Ab der Omni Firmware SUI 4.2.2.1 (5.12.2019) wird beim Einschalten des Stromers überprüft, ob der 48V Ausgang deaktiviert werden... -
E 210205 | Assistance stutters, driving is not possible
Problem The assistance stutters or driving is not possible. Cause Solution -
E 210207 | Feuchtigkeit im Motorstecker?
Fault pattern The motor vibrates and makes noise, the assist does not exceed 30 km/h, or the e-bike does not move at all. Basically... -
E 21020E | Support problems
Causes The fault can have various causes: Test the following solutions Motor connector: Screw connection(s) in the left chain stay for looseness and moisture... -
E 210247 | Fahren nicht möglich
Problem Driving is no longer possible. Cause The Omni cannot read the signal from the Hall sensors in the motor and does not... -
E 210410 | Charging not possible
Error Red LED (Error) on CR246 lights up, battery cannot be charged in the Stromer. Cause The reason may be the charger,...