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W 210100 | Battery voltage increased...

Problem

Warning W 210100 appears in the Omni, with the following text message:

"Battery voltage, battery voltage increased. Recovery not possible at present. Drive carefully, take reduced braking power into account".

This is a warning message. These are usually temporary in nature, meaning they will disappear either during the drive or at the latest after a restart.

In the vast majority of cases, the error occurs when regenerative braking (engine braking/energy recovery) is used while driving downhill, immediately after starting the descent and with the battery charged to 100%.

Since the battery is fully charged, it cannot absorb regenerative energy. The system voltage briefly exceeds the limit, and the system throttles the regenerative braking power for self-protection.

If the warning appears during normal driving, meaning not downhill and with recuperation, it can indicate a problem with one or more cells that have differing voltages compared to the rest of the battery pack. This is referred to as „cell drift.“.

Solution

Test the battery with the Battery SELF_CHECK. Possible error scenarios are also explained in this article.

If all checkpoints are OK and green, the battery (99%) is OK.

Otherwise, there could be a connection issue between the battery and the battery compartment socket, a problem with the ribbon cable, or in the worst case, „cell drift.“.

In the latter case, the battery must be sent to Stromer for inspection. In most cases, there is a battery defect and the battery must be replaced. An alternative is to equip the battery with new cells. However, this requires that the BMS still works and that the recycler can perform a reset of the SoH (State of Health) and the charge cycle counter. The topic is discussed in detail in the chapter „Battery conditioning“treated.

Updated on June 21, 2026
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Comments

  1. My Stromer shows W 210100. What are the next steps for this?

    1. This is a warning message. These are usually temporary in nature, meaning they will disappear either during the drive or at the latest after a restart.

      In the vast majority of cases, the error occurs when regenerative braking (engine braking/energy recovery) is used while driving downhill, immediately after starting the descent and with a fully charged battery (100%). The „alarm state“ in „Battery SELF_CHECK“is „nok“ all other flags are „ok“.".

      Since the battery is fully charged, it cannot absorb regenerative energy. The system voltage briefly exceeds the limit, and the system throttles the regenerative braking power for self-protection.

      If the warning appears repeatedly during normal driving (i.e., not downhill and with regeneration), it may indicate a problem with one or more cells in the battery: there are voltage differences between the cells that the BMS cannot compensate for. This is referred to as „cell drift.“ Usually, a „nok“ will also appear for „Cell Drift“ at„Battery about“visible. Cell drift is irreparable. You either buy a new battery or have it reconditioned.See here).

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