Problem
No support. The 'voltage' value displayed in the service menu is usually close to 0 V or 2.5 to 3 V outside the sensor operating range.

Cause
- Sensor or sensor cable defective
- Plug connection in the right chain stay (if present) loose or faulty
Solution
All Stromer bikes from approx. 2018 have sensors with a plug connection in the right-hand chain stay. Check these. Older models have a continuous cable up to the Omni. However, the problem with this fault is usually the sensor itself. It must be replaced.

See also ELEKTRIK / ELEKTRONIK - 'Check wiring'